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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • Evaluation failures: Case studies for teaching and learning [webinar]

    In this webinar, three evaluators (Kylie Hutchinson, Benoit Gauthier, and E. Jane Davidson) share their real-life evaluation blunders and ways to incorporate their lessons learned into the classroom or personal practice.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Tree maps: A tool for structuring, exploring and summarising qualitative information

    This tool makes use of qualitative information that is in the form of important distinctions or differences that people see in the world around them.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Hierarchical card sorting

    Hierarchical card sorting (HCS) is a participatory card sorting method designed to provide insight into how people categorise and rank different phenomena.
    Method

  • Malawi exports treemap

    This Wikipedia page is an example of an export trading treemap developed by the Observatory of Economic Complexity of MIT Media Lab and the Center for International Development at Harvard University.
    Resource

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