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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • Sketchnoting 101: How to create awesome visual notes

    This guide by Matthew Magain outlines his process and tips for creating sketch-notes (what BetterEvaluation calls graphic recordings). 
    Resource

  • Sketcho frenzy: The basics of visual note-taking

    This is a short (3-minute) video by Claudine Delfin about the benefits of visual note-taking. It's also a good example of a video that has been created from a visual note-taking process.
    Resource

  • A cultural protocol for evaluation

    This resource explores important dimensions of cultural competency in evaluation. It focuses on cross-cultural understanding and culturally-appropriate attitudes and approaches.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Talking about visuals: A discussion with graphic recorder Katherine Haugh

    Often referred to as 'visual note-taking', graphic recording is a method that merges data collection and reporting to create a visual record of a discussion.
    Blog

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Graphic recording

    Graphic recording is the translation of conversations into images and text on large sheets of paper during meetings and events.
    Method

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