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  • Community of Practice design guide

    Written by Darren Cambridge and Vicki Suter for the EDUCAUSE Learning Initiative (ELI), this guide provides practical steps and advice for the creation of Communities of Practice (CoPs).
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • Scaling impact: Innovation for the public good

    This book, written by Robert McLean (IDRC) and John Gargani (Gargani + Company), presents actionable principles that can help organizations and innovators design, manage, and evaluate scaling strat­egies.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Announcing the IDRC program managers' guide to evaluation and the GeneraTOR

    We’re excited to announce the launch of the BetterEvaluation and IDRC (International Development Research Centre) Program Managers’ Guide to Evaluation and GeneraTOR.
    Blog

  • IDRC strategic evaluation of capacity development: Doing things better?

    The paper from the International Development Research Centre (IDRC) analyses whether the results from capacity building projects have supported the organisation to achieve its mission.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • The EvaluateIT resource kit

    This online resource kit simplifies the task of evaluating community-based information technology (IT) projects such as community websites, online interest groups, and internet training programs.
    Resource

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