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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Demonstrating outcomes and impact across different scales

    This research report from the Research for Development Impact Network demonstrates how evidence of outcomes and impact can be better captured, integrated and reported on across different scales of work for Australian NGOs working in interna
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  • Community scorecard approach for performance assessment - ProNet North's experience

    This WaterAid Ghana Briefing Paper, outlines ProNet North’s experience of using the Community Scorecard Approach to assess performance.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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