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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • The advocacy iceberg - episode 1: the value iceberg

    The pilot episode of this new podcast by Jim Coe features an interview with Rhonda Schlangen, co author with Jim of The Value Iceberg, a BetterEvaluation Discussion Paper about how the important elements of
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Joint after-action review of our humanitarian response to the tsunami crisis

    This paper outlines the findings from the Joint After Action Review conducted to evaluate the response to the 2004 Indian Ocean tsunami.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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