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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Scaffolding new methods

    We have all been there. You dive into a new book or head to a conference/workshop/course and come out all fired up about a new evaluation method. But when you get back to the real world, applying it turns out to be harder than you thought! What next?
    Blog

  • Joint after-action review of our humanitarian response to the tsunami crisis

    This paper outlines the findings from the Joint After Action Review conducted to evaluate the response to the 2004 Indian Ocean tsunami.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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