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  • Community of Practice design guide

    Written by Darren Cambridge and Vicki Suter for the EDUCAUSE Learning Initiative (ELI), this guide provides practical steps and advice for the creation of Communities of Practice (CoPs).
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Learning alliances: An approach for building multi-stakeholder innovation systems

    Millions of dollars are spent each year on research and development (R&D) initiatives in an attempt to improve rural livelihoods in the developing world, but rural poverty remains an intractable problem in many places.
    Resource

  • The EvaluateIT resource kit

    This online resource kit simplifies the task of evaluating community-based information technology (IT) projects such as community websites, online interest groups, and internet training programs.
    Resource

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