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  • Community of Practice design guide

    Written by Darren Cambridge and Vicki Suter for the EDUCAUSE Learning Initiative (ELI), this guide provides practical steps and advice for the creation of Communities of Practice (CoPs).
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Adapting evaluation in the time of COVID-19 — Part 3: Frame

    Evaluation needs to respond to the changes brought about by the Covid-19 pandemic.  As well as direct implications for the logistics of collecting data and managing evaluation processes, the pandemic has led to rapid changes
    Blog

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • The EvaluateIT resource kit

    This online resource kit simplifies the task of evaluating community-based information technology (IT) projects such as community websites, online interest groups, and internet training programs.
    Resource

  • Identifying the intended user(s) and use(s) of an evaluation

    This guideline from the International Development Research Centre (IDRC) highlights the importance of identifying the primary intended user(s) and the intended use(s) of an evaluation.
    Resource

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