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Filter search resultsClosing feedback loops: From engaged citizens to more responsive governments
This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.ResourceUsing feedback effectively in peacebuilding contexts
This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.ResourceMeasuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis
This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are beingResourceClosing the citizen feedback loop
This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.ResourceFeedback Labs
Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.ResourceConstituent voice: Technical note 1
This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.ResourceCreating the missing feedback loop
This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.ResourceYour RFP for evaluation services is terrible. You can fix it.
This 7-page guide assists with preparing a Request for Proposals (RFP) for evaluation services. This resource and the following information was contributed to BetterEvaluation by Corey Newhouse.ResourceWeek 50: Feedback loops – new buzzword, old practice?
Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.BlogPositioning participation on the power spectrum
In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic partBlogRequest for proposal (RFP)
A Request for Proposal (RFP) is a formal request for evaluators to prepare a response to a planned evaluation and are generally used to select the final evaluator for the evaluation.MethodEvaluation request for proposals (RFP) checklist
This resource provides a checklist to ensure that your Request for Proposals (RFP) for evaluation services yields high-quality submissions.ResourceFeedback mechanisms in international assistance organizations
This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.ResourceMultiple lines and levels of evidence
Multiple lines and levels of evidence (MLLE) is a systematic approach to causal inference that involves bringing together different types of evidence (lines of evidence) and considering the strength of the evidence in terms of different indMethodJournals and logs
Journals and logs are forms of record-keeping tools that can be used to capture information about activities, results, conditions, or personal perspectives on how change occurred over a period of time.MethodIntegrity
Integrity refers to ensuring honesty, transparency, and adherence to ethical behaviour by all those involved in the evaluation process.MethodCultural competency
Cultural competency involves ensuring that evaluators have the skills, knowledge, and experience necessary to work respectfully and safely in cultural contexts different from their own.MethodFeasibility
Feasibility refers to ensuring that an evaluation can be realistically and effectively implemented, considering factors such as practicality, resource use, and responsiveness to the programme's context, including factors such as culture andMethodInclusion of diverse perspectives
Inclusion of diverse perspectives requires attention to ensure that marginalised people and communities are adequately engaged in the evaluation.MethodIndependence
Independence can include organisational independence, where an evaluator or evaluation team can independently set a work plan and finalise reports without undue interference, and behavioural independence, where evaluators can conduct and reMethodEvaluation accountability
Evaluation accountability relates to processes in place to ensure the evaluation is carried out transparently and to a high-quality standard.MethodTransferability
Transferability involves presenting findings in a way that they can be applied in other contexts or settings, considering the local culture and context to enhance the utility and reach of evaluation insights.MethodUtility
Utility standards are intended to increase the extent to which program stakeholders find evaluation processes and products valuable in meeting their needs.MethodProfessionalism
Professionalism within evaluation is largely understood in terms of high levels of competence and ethical practice.MethodPropriety
Propriety refers to ensuring that an evaluation will be conducted legally, ethically, and with due regard for the welfare of those involved in it and those affected by its results.MethodSystematic inquiry
Systematic inquiry involves thorough, methodical, contextually relevant and empirical inquiry into evaluation questions. Systematic inquiry is one of the guiding principles of the American Evaluation Association:MethodTransparency
Transparency refers to the evaluation processes and conclusions being able to be scrutinised.MethodEthical practice
Ethical practice in evaluation can be understood in terms of designing and conducting an evaluation to minimise any potential for harm and to maximise the value of the evaluation.MethodAccuracy
Accuracy refers to the correctness of the evidence and conclusions in an evaluation. It may have an implication of precision.MethodAccessibility
Accessibility of evaluation products includes consideration of the format and access options for reports, including plain language, inclusive print design, material in multiple languages, and material in alternative formats (such as online,MethodCompetence
Competence refers to ensuring that the evaluation team has or can draw on the skills, knowledge and experience needed to undertake the evaluation.MethodOutcome harvesting
Outcome Harvesting collects (“harvests”) evidence of what has changed (“outcomes”) and, working backwards, determines whether and how an intervention has contributed to these changes.Approach