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  • Reflections on innovation, assessment and social change processes: A SPARC case study, India

    This paper, written by Sheela Patel, provides a case study of the development of the Society for the Promotion of Area Resource Centres (SPARC) in India.
    Resource

  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
    Resource

  • Accountable Aid

    This blog post from Participatory Methods provides a detailed overview of Acountable Aid.
    Resource

  • Transcribe

    Transcribe is a very useful tool if you need to transcribe a small amount of data and don't have access to some of the more professional, downloadable transcription software packages.
    Resource

  • Week 34: Alternatives to transcribing interviews

    Being able to compare alternatives is essential when designing an evaluation.
    Blog

  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Participation not for you? Four reflections that might just change your mind

    ​​​This month we start a series on participation in evaluation by Leslie Groves and Irene Guijt. This blog series aims to explore one simple question: How can we best open up evaluation processes to include those intended to benefit from a specific
    Blog

  • Choices about voices

    In this third blog in the participation in evaluation series, Irene Guijt and Leslie Groves share frameworks to approach and make decisions about the level of stakeholder involvement during different evaluation stages.
    Blog

  • Interviews

    Interviews are conversations between an investigator (interviewer) and a respondent (‘interviewees’, ‘informants’ or ‘sources’) in which questions are asked in order to obtain information.
    Method

  • In-depth interviews

    An in-depth interview is a type of interview with an individual that aims to collect detailed information beyond initial and surface-level answers.
    Method

  • Critical systems heuristics: A systematic review

    This paper argues that critical systems heuristics (CSH) has been an influential approach, but one that is underutilised compared with other methods.
    Resource

  • Critical systems heuristics: The idea and practice of boundary critique

    This chapter provides a detailed introduction to critical systems heuristics and the use of its central tool, boundary critique. 
    Resource

  • Time to listen: Hearing people on the receiving end of international aid

    This guide reports on the ideas, insights, and analyses of almost 6,000 people who were beneficiaries of international aid projects.
    Resource

  • Critical system heuristics

    An approach used to surface, elaborate, and critically consider the options and implications of boundary judgments, that is, the ways in which people/groups decide what is relevant to what is being evaluated.
    Approach

  • Evaluation for equitable development results

    This document comprises a range of Evaluation Working Papers (EWP) focused on evaluation for equitable development.
    Resource

  • Werner Ulrich's home page

    This website provides a variety of resources from Werner Ulrich's work in a range of philosophical and research areas with a particular focus on his own work in critical systems thinking and practice or Critical Systems Heuristics (CSH).
    Resource

  • Mini-primer of Critical Systems Heuristics

    This short summary of Critical Systems Heuristics (CSH) by Werner Ulrich gives an overview of what CSH is and how it can be applied.
    Resource

  • Feedback workshop checklist

    This checklist from the Evaluation Checklists Project supports the planning, conducting, and following up of feedback workshops when used as evaluation tools. 
    Resource

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