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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Toonlet

    This web-based application makes it possible to draw cartoons, by creating characters and then placing them into the panels of a cartoon with appropriate text.
    Resource

  • Handbook on monitoring, evaluating and managing knowledge for policy influence

    This handbook from the Center for the Implementation of Public Policies Promoting Equity and Growth (CIPPEC) is designed to support research institutions develop mon
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Cartoons

    Cartoon images can be used by evaluators to an understanding of program impact, scenes of program implementation, main findings or issues.
    Method

  • Tools for knowledge and learning: A guide for development and humanitarian organisations

    This tool kit presents entry points and references to the wide range of tools and methods that have been used to facilitate improved knowledge and learning in the development and humanitarian sectors.
    Resource

  • Knowledge management and organizational learning

    This article provides an overview of knowledge management and it's role in organisational learning.
    Resource

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