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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Internet questionnaire

    An internet questionnaire allows the collection of data through an electronic set of questions that are posted on the web. 
    Method

  • Shaping international evaluation: A 30-year journey

    This book from Universalia Management Group presents major trends that have influenced international evaluation and provides an overview of the evolution of evaluation within specific sectors, such as the environment and agriculture.
    Resource

  • Conducting evaluations virtually

    This webinar, hosted by American University faculty Beverly Peters, Ph.D. and Kavita Mittapalli, Ph.D., discussed the opportunities and challenges of conducting virtual evaluations.
    Resource

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