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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • Evaluation failures: Case studies for teaching and learning [webinar]

    In this webinar, three evaluators (Kylie Hutchinson, Benoit Gauthier, and E. Jane Davidson) share their real-life evaluation blunders and ways to incorporate their lessons learned into the classroom or personal practice.
    Resource

  • Program Evaluation: a Plain English Guide

    This 11-step guide defines program evaluation, what it is used for, the different types and when they should be used. Also covered is how to plan a program evaluation, monitor performance, communicate findings, deliver&n
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Communicating & reporting evaluation processes & findings

    This PowerPoint presentation by Hallie Preskill, gives an overview of communicating and reporting and provides examples of some of the tools that can be used to facilitate the process.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Communication plan

    A communication plan outlines the strategies that will be used to communicate the results of your evaluation.
    Method

  • Evaluation and communication decision-making: A practical guide

    Designed for evaluators, communication planners, and project implementers interested in capacity development, this primer combines utilization-focused evaluation (UFE) design with communication planning.
    Resource

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