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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • The psychology of climate change communication: A guide for scientists, journalists, educators, political aides, and the interested public

    This guide by the Center for Research on Environmental Decisions, while focused on communicating research on climate change, will be useful for anyone interested in the theory behind communication and behaviour change and those who nee
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  • Integrating communications in evaluation

    The guide explains how to use communication to support evaluation.  This resource and the following information was contributed by Dr Glenn O'Neil.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Three templates for effective communications planning

    In this blog, I wanted to share three examples of communication plan templates that address this and allow for more detail and thinking through of the communication and dissemination process.
    Blog
  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method
  • Expert review

    Expert review involves an identified expert providing a review of draft documents at specified stages of a process and/or planned processes.
    Method
  • Develop a communications plan

    This web page from the Evaluation Toolkit website outlines a six-question approach that can be used to develop a communications plan for the dissemination of evaluation results.
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