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  • The John L. Alford case library

    The John L. Alford case library is an internationally recognised library of public sector cases and a unique resource centre for the advancement of interactive teaching.
    Resource

  • Evidence base journal

    ANZSOG's peer-reviewed journal, Evidence Base, publishes reviews of the evidence informing decision-making in specific policy areas.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • The balancing act of research impact

    Over recent decades, governments everywhere have increased their scrutiny of public spending, and public universities have not escaped this scrutiny.
    Blog

  • Community scorecard approach for performance assessment - ProNet North's experience

    This WaterAid Ghana Briefing Paper, outlines ProNet North’s experience of using the Community Scorecard Approach to assess performance.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

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