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  • Community of Practice design guide

    Written by Darren Cambridge and Vicki Suter for the EDUCAUSE Learning Initiative (ELI), this guide provides practical steps and advice for the creation of Communities of Practice (CoPs).
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  • Systems thinking: A way to maximise program effectiveness

    A short animated video highlighting how systems thinking can be used in program evaluation to maximize program effectiveness, produced by Chris Lovato, Beverly Parsons, and Kylie Hutchinson. 
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  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • From monitoring goals to systems-informed evaluation: Insights from SDG14

    This briefing paper from IIED argues that if the world is going to make significant progress towards achieving the Sustainable Development Goals (SDGs) by 2030, development actors will need to think and work in new ways, including in e
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  • How to make toast - An exercise in group model building

    This 9 minute TED Talk outlines the process and benefits of group model building exercises, using the example of 'making toast'.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Prosaic or profound? The adoption of systems ideas by impact evaluation

    This article, written by Bob Williams, argues that the systems field may be able to address vulnerabilities of impact evaluation.
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  • The EvaluateIT resource kit

    This online resource kit simplifies the task of evaluating community-based information technology (IT) projects such as community websites, online interest groups, and internet training programs.
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