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  • Partner-led evaluation for policy research programmes: A thought piece on the KNOWFOR programme evaluation

    This paper discusses the strengths, challenges and appropriateness of a partner-led evaluation approach, drawing on the experience of the UK Government Department for International Development (DFID)-funded International
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
    Resource

  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
    Resource

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Critical systems heuristics: A systematic review

    This paper argues that critical systems heuristics (CSH) has been an influential approach, but one that is underutilised compared with other methods.
    Resource

  • Critical systems heuristics: The idea and practice of boundary critique

    This chapter provides a detailed introduction to critical systems heuristics and the use of its central tool, boundary critique. 
    Resource

  • Critical system heuristics

    An approach used to surface, elaborate, and critically consider the options and implications of boundary judgments, that is, the ways in which people/groups decide what is relevant to what is being evaluated.
    Approach

  • Evaluation for equitable development results

    This document comprises a range of Evaluation Working Papers (EWP) focused on evaluation for equitable development.
    Resource

  • Werner Ulrich's home page

    This website provides a variety of resources from Werner Ulrich's work in a range of philosophical and research areas with a particular focus on his own work in critical systems thinking and practice or Critical Systems Heuristics (CSH).
    Resource

  • Mini-primer of Critical Systems Heuristics

    This short summary of Critical Systems Heuristics (CSH) by Werner Ulrich gives an overview of what CSH is and how it can be applied.
    Resource

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