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Filter search resultsFishbone diagram (cause and effect diagram)
This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.ResourceEvaluation failures: Case studies for teaching and learning [webinar]
In this webinar, three evaluators (Kylie Hutchinson, Benoit Gauthier, and E. Jane Davidson) share their real-life evaluation blunders and ways to incorporate their lessons learned into the classroom or personal practice.ResourceThe Five Whys Technique
This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.ResourceFive Whys
The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.MethodCritical systems heuristics: A systematic review
This paper argues that critical systems heuristics (CSH) has been an influential approach, but one that is underutilised compared with other methods.ResourceCritical systems heuristics: The idea and practice of boundary critique
This chapter provides a detailed introduction to critical systems heuristics and the use of its central tool, boundary critique.ResourceCritical system heuristics
An approach used to surface, elaborate, and critically consider the options and implications of boundary judgments, that is, the ways in which people/groups decide what is relevant to what is being evaluated.ApproachEvaluation for equitable development results
This document comprises a range of Evaluation Working Papers (EWP) focused on evaluation for equitable development.ResourceWerner Ulrich's home page
This website provides a variety of resources from Werner Ulrich's work in a range of philosophical and research areas with a particular focus on his own work in critical systems thinking and practice or Critical Systems Heuristics (CSH).ResourceMini-primer of Critical Systems Heuristics
This short summary of Critical Systems Heuristics (CSH) by Werner Ulrich gives an overview of what CSH is and how it can be applied.Resource