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  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
    Resource

  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
    Resource

  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
    Resource

  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being empowered.
    Resource

  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
    Resource

  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
    Resource

  • Measuring what matters (a thinking tool)

    Measuring what matters is a decision-support tool. It helps users select data collection methods based on:
    Resource

  • Decision making matrix - Word template

    A decision making matrix can be useful to summarise decision makers and types of decisions in a matrix which can be referred to when developing and implementing evaluation processes.
    Resource

  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
    Resource

  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
    Resource

  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic participation.
    Blog

  • Formal meeting processes

    Studies have demonstrated that attendance at meetings and conferences, planning discussions within the project related to use of the program evaluation, and participation in data collection foster feelings of evaluation involvement among st
    Method

  • Mentoring

    Mentoring is a process where people are able to share their professional and personal experiences in order to support their development and growth in all spheres of life.
    Method

  • Mentoring made easy

    This guide from the NSW Premier's Office outlines the process and advantages of setting up a formal mentoring program in the workplace.
    Resource

  • Mentoring for the new millennium

    This article outlines the rationale behind mentoring and argues that developing a formal mentoring program will lead to the development of a learning organisation.
    Resource

  • Mentoring matters

    This Primary Health Care Research & Information Service webpage provides an overview of the importance and benefits of a good mentoring program.
    Resource

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