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  • Essential tools to track your social media data

    This infographic by Infographic World identifies the key data to be measured and specific tools and applications for tracking different social media profiles.
    Resource

  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
    Resource

  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
    Resource

  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being
    Resource

  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
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  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
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  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
    Resource

  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
    Resource

  • Canva

    Canva is a very simple, free to use, online infographic creation platform. It has a drag and drop interface and a range of templates that you can adapt.
    Resource

  • Week 16: Infographics to make your evaluation results go viral

    Continuing our season of blogs on presenting evaluation findings in ways that will get them read (and hopefully used), Joitske Hulsebosch, an independent consultant, contributes her ideas on how to present your findings in the for
    Blog

  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic part
    Blog

  • An accountability framework for technological innovation

    This brief provides a range of recommendations to support organisations that are conducting research and design (R & D) to be more accountable.
    Resource

  • Community scorecard approach for performance assessment - ProNet North's experience

    This WaterAid Ghana Briefing Paper, outlines ProNet North’s experience of using the Community Scorecard Approach to assess performance.
    Resource

  • Infographics

    An infographic (short for 'information graphic') represents data visually so that the information is able to be quickly and easily understood.
    Method

  • U-report

    U-Report is an SMS-based, user-centered social monitoring tool originally developed in Uganda and now being adapted in other countries around the world.
    Resource

  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
    Resource

  • Evaluation accountability

    Evaluation accountability relates to processes in place to ensure the evaluation is carried out transparently and to a high-quality standard.
    Method

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