Evaluating Human Capital Projects is a practical guide to planning, evaluating and improving all types of human capital projects. Its central theme is that organisations do not always value 'softer' investment in people as highly as other types of investment. This is reflected in planning and evaluation practices, which are rarely planned with clarity or assessed rigorously for impact. The authors provide a step-by-step guide to applying Jack Phillip's Return on Investment in modern business contexts.
- Introduction: Why and what do we Need to Improve?
- Planning the Investment for Impact Outcomes
- Who Needs to do what/to what Standard?
- Know what, know how, Confidence
- Engagement: Do they get it?
- Full Cost: Let’s Account for it!
- Tracking: How to Leverage Data to Improve the Results
- Measuring the Results: When to go all the Way?
- So how do you know it was Anything to do with you?
- Monetising: Proxies are out: Take a Reality Check
- Proof: It’s your Credibility we’re Talking about Here
- Everyone Subject to the same Rules
- Aggregate, Compare and Contrast
- Pulling Multiple Strands Together: Groups of Stakeholders, Several Sub-Projects
- From Proof to Predict
- A Final Word: Just Do
Massy, J., & Harrison, J. (n.d.) Evaluating Human Capital Projects. Routledge. Retrieved from http://www.routledge.com/books/details/9780415663090/?utm_source=adestra&utm_medium=email&utm_campaign=sbu1_ren_2pr_2em_2bus_00000_ACP_9780415663090