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  • Excel charts: Pie charts

    This webpage, written by Jorge Camoes for ExcelCharts, outlines the arguments for and against using pie charts and then provides detailed advice and some dos and don'ts for using them.
    Resource

  • Designing the face-to-face survey

    This chapter by W. Lawrence Neuman gives a detailed overview to collection of questionnaire data through a face-to-face survey method.
    Resource

  • Fishbone diagram (cause and effect diagram)

    This short guide describes the process of using a fishbone diagram to help uncover and visualise stakeholder perceptions of the root causes of a problem. It is often used in conjunction with the 'Five Whys' technique.
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  • Question and questionnaire design

    This chapter Jon A. Krosnick and Stanley Presser presents a number of recommendations about survey design based on conventional wisdom and a review of the methodological literature.
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  • Designing quality survey questions

    Designing Quality Survey Questions addresses challenges such as language preferences for standard demographic questions (e.g.
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  • 10 Techniques for building a google sheets dashboard

    This is a step-by-step guide for creating a dashboard with Google Sheets (a free, online spreadsheet application).
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  • Designing Surveys: A Guide to Decisions and Procedures

    'Designing Surveys: A Guide to Decisions and Procedures' is an excellent resource for both academics and professionals who are conducting small to moderate sized surveys.
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  • Excel for evaluation

    This website, created by Ann Emery, provides a series of short videos on using Microsoft Excel to analyze data.
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  • Lessons learned using online survey software

    This blog post from Susan Kristler provides on overview of the various strengths and weaknesses of using online survey software.
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  • The Five Whys Technique

    This paper from the Asian Development Bank (ADB) outlines the process of using the Five Whys technique as an effective approach to problem solving.
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  • BetterEvaluation FAQ: How do you go about analyzing data that has been collected from respondents via a questionnaire?

    In this edition of the BE FAQ blog, we address a question that comes up quite often: How do you go about analysing data that has been collected from respondents via a questionnaire?
    Blog

  • Five Whys

    The Five Whys is an easy question asking option that examines the cause-and-effect relationships that underly problems.
    Method

  • Mail questionnaire

    Questionnaires can be mailed out to a sample of the population, enabling the researcher to connect with a wide range of people.
    Method

  • Internet questionnaire

    An internet questionnaire allows the collection of data through an electronic set of questions that are posted on the web. 
    Method

  • Surveys in social research

    This sixth edition of Surveys In Social Research by David de Vaus provides detailed guidance and advice on planning, conducting and analysing social surveys and emphasises the links between theory and research, the logic and interpretation
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  • Web-based surveys

    This website from the Journal of Extension (JOE) provides a guide to the purpose and use of web-based surveys.
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  • Collecting evaluation data: Surveys

    This concise guide, prepared by Ellen Taylor-Powell and Carol Hermann for the University of Wisconsin Extension, offers a useful introduction to telephone-specific and broader survey design approaches.
    Resource

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