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  • Feedback mechanisms in international assistance organizations

    This CDA Collaborative Learning Projects paper outlines research conducted with international development organisations on the use of recipient/primary stakeholder feedback in humanitarian aid projects and programs.
    Resource

  • Closing feedback loops: From engaged citizens to more responsive governments

    This webpage from The World Bank Institute looks at the impact of citizen engagement on development outcomes.
    Resource

  • Using feedback effectively in peacebuilding contexts

    This blogpost, written by E Duncan for DME for Peace, looks at the use of feedback in Peacebuilding contexts.
    Resource

  • Measuring empowerment? Ask them: Quantifying qualitative outcomes from people’s own analysis

    This paper, written by Dee Jupp and Sohel Ibn Ali with contribution from  Carlos Barahona for Sida, uses the experiences of a social movement in Bangladesh to demonstrate how empowerment can be measured by those who are being empowered.
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  • Closing the citizen feedback loop

    This article, written by Dennis Whittle and David Bonbright for Keystone Accountability, argues that collecting and responding to feedback is essential as it is not only the right thing to do but it is also the smart thing to do.
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  • Feedback Labs

    Feedback Labs is a collaboration of like-minded organisations who aim to make governments, NGOs and donors more responsive to the needs of their constituents.
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  • Designing the face-to-face survey

    This chapter by W. Lawrence Neuman gives a detailed overview to collection of questionnaire data through a face-to-face survey method.
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  • Question and questionnaire design

    This chapter Jon A. Krosnick and Stanley Presser presents a number of recommendations about survey design based on conventional wisdom and a review of the methodological literature.
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  • Designing quality survey questions

    Designing Quality Survey Questions addresses challenges such as language preferences for standard demographic questions (e.g.
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  • Constituent voice: Technical note 1

    This paper from Keystone Accountability provides detailed guidance in the use of Constituent Voice, which is a methodology aimed at cultivating a voice of constituents of an organisation.
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  • Creating the missing feedback loop

    This article, written by Alex Jacobs for the IDS Bulletin describes how agricultural development organisations can create feedback systems that allow them to hear from the beneficiaries of their work.
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  • Your RFP for evaluation services is terrible. You can fix it.

    This 7-page guide assists with preparing a Request for Proposals (RFP) for evaluation services. This resource and the following information was contributed to BetterEvaluation by Corey Newhouse.
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  • Designing Surveys: A Guide to Decisions and Procedures

    'Designing Surveys: A Guide to Decisions and Procedures' is an excellent resource for both academics and professionals who are conducting small to moderate sized surveys.
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  • Lessons learned using online survey software

    This blog post from Susan Kristler provides on overview of the various strengths and weaknesses of using online survey software.
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  • Week 50: Feedback loops – new buzzword, old practice?

    Recently, I had the good fortune to start collaboration with The MasterCard Foundation, which is strongly committed to what it calls ‘listening deeply and elevating voices’.
    Blog

  • Positioning participation on the power spectrum

    In the second blog in the 4-part series about participation in evaluation, Irene Guijt and Leslie Groves focus on making power relationships and values in 'participatory' evaluation processes explicit to avoid tokenistic participation.
    Blog

  • BetterEvaluation FAQ: How do you go about analyzing data that has been collected from respondents via a questionnaire?

    In this edition of the BE FAQ blog, we address a question that comes up quite often: How do you go about analysing data that has been collected from respondents via a questionnaire?
    Blog

  • Request for proposal (RFP)

    A Request for Proposal (RFP) is a formal request for evaluators to prepare a response to a planned evaluation and are generally used to select the final evaluator for the evaluation.
    Method

  • Mail questionnaire

    Questionnaires can be mailed out to a sample of the population, enabling the researcher to connect with a wide range of people.
    Method

  • Internet questionnaire

    An internet questionnaire allows the collection of data through an electronic set of questions that are posted on the web. 
    Method

  • Surveys in social research

    This sixth edition of Surveys In Social Research by David de Vaus provides detailed guidance and advice on planning, conducting and analysing social surveys and emphasises the links between theory and research, the logic and interpretation
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  • Web-based surveys

    This website from the Journal of Extension (JOE) provides a guide to the purpose and use of web-based surveys.
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  • Collecting evaluation data: Surveys

    This concise guide, prepared by Ellen Taylor-Powell and Carol Hermann for the University of Wisconsin Extension, offers a useful introduction to telephone-specific and broader survey design approaches.
    Resource

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