Art of Knowledge Exchange

This guide, written by Shobha Kumar, Aaron Leonard, Ryan Watkins, Yianna Vovides, and Brigitte Kerby for the World Bank, outlines the process for designing, implementing, and measuring a results-oriented knowledge exchange initiative. The process is broken into five easy to follow steps including tools that can be used at each stage.

Excerpt

"This approach will help you to

• consider knowledge exchange within a broader programmatic and development context.
• ensure your initiative is stakeholder-owned and demand-driven.
• determine the challenges to reaching a solution.
• reflect on the change processes needed to address these challenges.
• identify individuals or groups who can play effective roles in bringing about needed change.
• choose the right mix of knowledge exchange instruments and activities to help your participants learn, grow, and act.
• implement in an adaptive and learning-focused manner.
• measure and report the results of your knowledge exchange initiative."

Contents

• ANCHOR 7
  • Identify the development goal   8
  • Define the institutional challenge(s)   8
  • Determine the change objective(s)   10
• DEFINE 13
  • Identify the ideal participant profiles  14
  • Determine intermediate outcomes   18
  • Identify the most appropriate knowledge providers  25
• DESIGN & DEVELOP 29
  • Select the participants  30
  • Verify the objective and outcomes  32
  • Organize the design and delivery team  32
  • Assemble the knowledge exchange   34
• IMPLEMENT 55
  • Guide the participants  56
  • Orchestrate engagement and build relationships  59
  • Document implementation and track results  61
• MEASURE & REPORT THE RESULTS 65
  • Synthesize implementation data   66
  • Measure results   68
  • Report results   76
• Glossary 81
• Art of knowledge exchange toolbox 83