This example of a monitoring, evaluation and learning framework sets out the approach to assessing the performance of the Australian Volunteers Program.
This resource and the following information was contributed by Jo Hall.
Authors and their affiliation
MEL Manager, The Australian Volunteers Program
This is a nice and brief (less than 30 pages) example of a program monitoring evaluation and learning framework at the level of a program, with Australian volunteers working in multiple activities in multiple countries. It includes a clear purpose for the framework, program logic, including assumptions (risks to the delivery of program outcomes), indicators, tools for data collection, link to evaluation and evaluation questions, using the information – including in an annual reflection cycle, clear roles and responsibilities, capacity building approach, a budget and a clear statement on ethical principles and standards.
How have you used or intend on using this resource?
This resource page is an output of the Global Partnership for Better Monitoring - a co-creation and research project supported by UNICEF. BetterEvaluation is working with UNICEF to try and improve our collective understanding and practice of the monitoring function. The initiative focuses on trying to elevate the monitoring function to make it more visible and to provide information about how to plan, conduct and use monitoring activities well. You can read more about this initiative on the Monitoring thematic page.
Why would you recommend it to other people?
The document is clearly laid out, user-friendly and manages to be comprehensive but concise. Two aspects of the example I found particularly helpful: the focus on using performance information and the ethical principles and standards.
The uses of MEL data will be for:
- Program learning and information sharing
- Governance and management decision making
- Public diplomacy and communications
- Reporting and accountability
The framework specifies roles and processes for each of these and integrates with existing management systems.
The ethical principles and standards are comprehensive and spelled out in detail. The standards, for example, cover the following areas for all monitoring activities:
- Child protection
- Valid reason
- Minimal intrusion
- Confidentiality and anonymity
- Protecting participants from harm or discrimination
- Informed consent
- Handling difficult situations
- Data protection
- Photographs and video
Australian Volunteers Program. (2022). Monitoring, Evaluation and Learning Framework. DFAT. Retrieved from: https://www.dfat.gov.au/people-to-people/volunteers/about-the-program/monitoring-and-evaluation