Enhancing organizational performance, a toolbox for self-assessment

Available languages

This book provides a tested process for organizational self assessment. It includes tools and techniques and formative assessment practices to help organisations evaluate if they are meeting their goals effectively. It is also available in French and Spanish.

This resource can be viewed online or downloaded as a pdf.

"The guide is divided into four chapters and four appendixes. The first three chapters describe the major elements of the self-assessment process. The fourth chapter reviews the performance framework developed by Universalia Management Group and the International Development Research Centre (IDRC) and provides checklists and exercises to help you diagnose organizational performance issues. Appendix 1 contains samples of self-assessment tools that some organizations have found useful in the self-assessment process, and Appendix 2 concerns the design of data-collection instruments." (Lusthaus, Adrien, Anderson & Garden, 1999, p. XIII)

Contents

  • Should You Conduct a Self-Assessment?
  • Planning a Self-Assessment
  • Conducting a Self-Assessment
  • Diagnosing the Performance Of Your Organization

Sources

Lusthaus, C., Adrien, M. H., Anderson, G., & Carden, F. (1999). Enhancing organizational performance a toolbox for self-assessment. Ottawa, Canada: International Development Research Centre. Retrieved from https://www.idrc.ca/en/book/enhancing-organizational-performance-toolbox-self-assessment

(Spanish version) Lusthaus, C., Adrien, M. H., Anderson, G., & Carden, F. (2001) Mejorando el desempeño de las organizaciones ? Método de autoevaluación. Ottawa, Canada: International Development Research Centre. Retrieved from https://www.idrc.ca/en/book/enhancing-organizational-performance-toolbox-self-assessment

(French Version) Lusthaus, C., Adrien, M. H., Anderson, G., & Carden, F. (1999). Améliorer la performance organisationnelle. Manuel d'auto-évaluation Ottawa, Canada: International Development Research Centre. Retrieved from https://www.idrc.ca/en/book/enhancing-organizational-performance-toolbox-self-assessment

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