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  • Community of Practice design guide

    Written by Darren Cambridge and Vicki Suter for the EDUCAUSE Learning Initiative (ELI), this guide provides practical steps and advice for the creation of Communities of Practice (CoPs).
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  • Expectations about identifying and documenting “Lessons Learned”

    This guide by Rick Davies offers advice on identifying and appropriately writing effective Lessons Learnt paragraphs.
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  • What is a lesson learnt?

    A short one-page guide on identifying Lessons Learnt and best practices, which also offers tips on formulating Lessons Learnt paragraphs.
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  • Designing the face-to-face survey

    This chapter by W. Lawrence Neuman gives a detailed overview to collection of questionnaire data through a face-to-face survey method.
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  • Question and questionnaire design

    This chapter Jon A. Krosnick and Stanley Presser presents a number of recommendations about survey design based on conventional wisdom and a review of the methodological literature.
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  • Designing quality survey questions

    Designing Quality Survey Questions addresses challenges such as language preferences for standard demographic questions (e.g.
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  • Designing Surveys: A Guide to Decisions and Procedures

    'Designing Surveys: A Guide to Decisions and Procedures' is an excellent resource for both academics and professionals who are conducting small to moderate sized surveys.
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  • Lessons learned using online survey software

    This blog post from Susan Kristler provides on overview of the various strengths and weaknesses of using online survey software.
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  • BetterEvaluation FAQ: How do you go about analyzing data that has been collected from respondents via a questionnaire?

    In this edition of the BE FAQ blog, we address a question that comes up quite often: How do you go about analysing data that has been collected from respondents via a questionnaire?
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  • Mail questionnaire

    Questionnaires can be mailed out to a sample of the population, enabling the researcher to connect with a wide range of people.
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  • Internet questionnaire

    An internet questionnaire allows the collection of data through an electronic set of questions that are posted on the web. 
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  • Surveys in social research

    This sixth edition of Surveys In Social Research by David de Vaus provides detailed guidance and advice on planning, conducting and analysing social surveys and emphasises the links between theory and research, the logic and interpretation
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  • Web-based surveys

    This website from the Journal of Extension (JOE) provides a guide to the purpose and use of web-based surveys.
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  • The EvaluateIT resource kit

    This online resource kit simplifies the task of evaluating community-based information technology (IT) projects such as community websites, online interest groups, and internet training programs.
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  • Collecting evaluation data: Surveys

    This concise guide, prepared by Ellen Taylor-Powell and Carol Hermann for the University of Wisconsin Extension, offers a useful introduction to telephone-specific and broader survey design approaches.
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